“We all have needs, and we will find a way to get those needs met in either a healthy or an unhealthy way” ~ Joe Contrera Studies have shown that you can boil human behavior down into 4 basic categories. People are either driven by a need to be right, to be liked, to…
“Training is something you do to animals, education is something you do for people.” ~ Joe Contrera Transactions & Exchanges When you go through the drive thru at McDonald’s, there’s a good chance you’re not going for a culinary experience. Going through the drive-thru there is a process that happens about 35 million times…
Talents, Skills, and Being Extraordinary! People often use the words talents and skills interchangeably, as if they had the exact same meaning. I believe that talents and skills are different. Talents encompass your strengths, your brilliance, and your genius. By genius, I mean in its original form found in the word – genie which means…
A colleague and I were having a conversation about the overall effectiveness of leadership development programs. Both of us have been coaching and developing leaders for more than twenty years and so comparing notes was both enlightening and educational. While discussing some of the challenges, we came to the conclusion that there are certain factors…