Listen, Do you want to know a secret? Do you promise not to tell, whoa oh, oh? The Beatles. Recently I had an online chat with a rep at Ally Bank. Here’s the transcript: Welcome to Ally’s Live Chat. Thanks for joining us! A Customer Care Associate will be with you in a moment. You are number 1 in the queue. Thank you for waiting.
The path to becoming fully “alive” as a leader begins when you define your purpose – your reason for living. As you get clarity and awareness of your own path you are then able to help others discover and live their own path. Leadership is about pathfinding. In his book Aspire, Kevin Hall breaks down…
How Do You Respond To Your Constituents (Customers)? Elected officials like Sales Professionals some times forget who their customer’s are … Recently I received an email from my favorite Phoenix City Councilman Sal DiCiccio asking for support on a local bill that would force the local Phoenix government to be more efficient in spending our…