Listen, Do you want to know a secret? Do you promise not to tell, whoa oh, oh? The Beatles. Recently I had an online chat with a rep at Ally Bank. Here’s the transcript: Welcome to Ally’s Live Chat. Thanks for joining us! A Customer Care Associate will be with you in a moment. You are number 1 in the queue. Thank you for waiting.
In 1984 the band Chicago was a leader in their industry when they released Chicago 17 which included the popular song, Hard Habit to Break. The song is a love ballad about a man who is ruminating over a failed relationship. He took her for granted and is now wishing he had her back. But as love stories sometimes go … she left.
It’s easy to get caught up in the barrage of divisiveness that seems to be running rampant in our world. The politicians in Washington D.C. can’t seem to get pass the bipartisanism that divides us … even when the future of our country is at stake. And if you consider the magnification of this divisiveness by the media who seems hell bent on exaggerating either the US side or the THEM side, it could lead you to feel quite hopeless … if you let it.
It has been scientifically proven that humans have a predisposition to focus on the negative. It seems to be inherent in our programming and reinforced by our upbringing. Just think about the time you came home with 5 B’s and 1 D on your report card. Where did your parents focus their attention? When we…
How to Bounce Back and Improve Your Resiliency “Humpty Dumpty sat on a wall, Humpty Dumpty had a great fall, All the king’s horses and all the king’s men, Couldn’t put Humpty together again.” There has been much debate about whether Humpty Dumpty was actually an egg … or not. The point here is that…
The path to becoming fully “alive” as a leader begins when you define your purpose – your reason for living. As you get clarity and awareness of your own path you are then able to help others discover and live their own path. Leadership is about pathfinding. In his book Aspire, Kevin Hall breaks down…
How Do You Respond To Your Constituents (Customers)? Elected officials like Sales Professionals some times forget who their customer’s are … Recently I received an email from my favorite Phoenix City Councilman Sal DiCiccio asking for support on a local bill that would force the local Phoenix government to be more efficient in spending our…
Work Life Balance: All Work and No Play … I’m sure most people have seen the 1980 film by Stanley Kubrick entitled, The Shining. The story, written by Stephen King, is a psychological thriller about a writer who takes his family to an isolated hotel to be the caretaker in the off season. It will…
In this time of political correctness and over sensitivity I wonder if occasionally you just have to call ’em how you see ’em. So in an effort to not put “lipstick on a pig” I will share with you “the whole pig and nothing but the pig.” It is amazing that in this time where…
The difference between a Good Leader and an Extraordinary Leader is clear in the minds of their people. When a Good Leader is present, their people say “Look at what they have done!” When an Extraordinary Leader is present, their people say “Look at what we have accomplished!” What do your people say … ? 5…