Listen, Do you want to know a secret? Do you promise not to tell, whoa oh, oh? The Beatles. Recently I had an online chat with a rep at Ally Bank. Here’s the transcript: Welcome to Ally’s Live Chat. Thanks for joining us! A Customer Care Associate will be with you in a moment. You are number 1 in the queue. Thank you for waiting.
In 1984 the band Chicago was a leader in their industry when they released Chicago 17 which included the popular song, Hard Habit to Break. The song is a love ballad about a man who is ruminating over a failed relationship. He took her for granted and is now wishing he had her back. But as love stories sometimes go … she left.
How Do You Respond To Your Constituents (Customers)? Elected officials like Sales Professionals some times forget who their customer’s are … Recently I received an email from my favorite Phoenix City Councilman Sal DiCiccio asking for support on a local bill that would force the local Phoenix government to be more efficient in spending our…
Work Life Balance: All Work and No Play … I’m sure most people have seen the 1980 film by Stanley Kubrick entitled, The Shining. The story, written by Stephen King, is a psychological thriller about a writer who takes his family to an isolated hotel to be the caretaker in the off season. It will…
As a Business Professional do you get paid because you solve your customer’s problems? If that’s the case you’re probably making okay money. Do you want to make more money? Then stop focusing on the money AND CHANGE … THE WAY YOU DO BUSINESS! Become a Consultant – Know your client inside and out, understand…