Are Your Emotions Impacting Your Business Decisions

Are Your Emotions Impacting Your Business Decisions?

“When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.”  ~ Dale Carnegie   There is plenty of research on the role that emotions play in the decision-making process. Some folks believe that people make decisions based on rational analysis. And yet, research shows that emotions play a…

THE LAW OF UNINTENDED CONSEQUENCES

The Law of Unintended Consequences

“Without reflection, we go blindly on our way, creating more unintended consequences, and failing to achieve anything useful.” ~ Margaret J. Wheatley The Law of Unintended Consequences A short time ago I was working with a team of senior leaders. We were discussing the overall purpose of the organization and the bottom-line goal that was driving…