Creating a Culture of Communication … Sow What? Poor Communication continues to be the single biggest factor that negatively impacts organizations. The sad thing is that it has been this way … for 100’s of years. Poor listening skills, failure to communicate important issues, misunderstandings, and improperly trained leaders, are just a few of the…
Leadership Vision … Does Your Vision Need Correction! Leadership Vision … how clearly do you really see? Poor vision typically results from one of these three causes: You may be nearsighted (the inability to see things clearly that are far away), farsighted (the inability to see things clearly that are close), or an astigmatism (a blurred…
Listen, Do you want to know a secret? Do you promise not to tell, whoa oh, oh? The Beatles. Recently I had an online chat with a rep at Ally Bank. Here’s the transcript: Welcome to Ally’s Live Chat. Thanks for joining us! A Customer Care Associate will be with you in a moment. You are number 1 in the queue. Thank you for waiting.
This is a story about a book, a book about what happens when authenticity and risk collide. I started writing my soon to be released book, I Could Love No One Until I Loved Me in early 2009. At the time, I was going through a pretty traumatic time in my life. It was the onset of what some called the ‘second depression’ and my business had been significantly impacted. In what felt like a matter of days, we went from having our best year ever to having one of our worst … overnight.
Non-verbal communication can be more powerful than a thousand words. Have you ever received “the look,” from a spouse, parent, teacher, colleague, or boss? Did you notice the feeling in the pit of your stomach or the clenching of your fists in response to that look or something they did?
However … you can speak at a rate of 120 – 180 words per minute. You can listen at a rate of 400 – 800 words per minute. Your mind can process up to 3000 words per minute!! Anybody see a problem here? The Harvard Business review stated that 87% of business issues are due to the lack of effective communication skills NOT the competencies of the parties.
A wise mentor once told me that in order to have success, I needed the ability to repeat the processes that were creating success in my business and my life. In other words … systems for success. This was difficult as I don’t naturally think in a process and procedure way. However, after he spoke, I realized that I needed systems in my life if I wanted to achieve a higher level of success.
It’s easy to want to blame or fault others when certain aspects of our lives aren’t going the way we want, especially when it comes to love and accountability. And yet few people embrace the concept that we are 100% responsible for the results we attain in our lives. This includes our thoughts, actions, and emotional well being. Accountability begins when we take 100% responsibility for every aspect of our lives … accountability begins with you!
The Power of a Smile … Occasionally I feel the need to share a personal experience with you especially when something impacts me in a profound way. Yes, I know this is a business blog … And yet in my day-to-day life I find it nearly impossible to separate the closely intertwined personal thoughts and…