IT'S NOT PERSONAL

Leadership Faux Pas #1 – Taking Things Personally

Are You Taking Things Personally? In his ground-breaking book, The Four Agreements, author Don Miguel Ruiz wrote that taking things personally along with making assumptions was the equivalent of “a personal hell on earth!” As a leader taking things personally is a path to creating a personal hell for everyone in the office…including yourself! Why?…

EMOTIONAL INTELLIGENCE

Got EQ? Here’s Why You Really Need It!

“Your ability to comprehend what is not being spoken, is even more important than your ability to comprehend what is being spoken!” ~ Joe Contrera Emotional Intelligence, also known as EQ is now a highly sought after skill amongst Leaders. It was initially introduced in the 1930’s by psychologist Edward Thorndike as “social intelligence, and…

Emotions, Decisions, and Business

Emotions, Decisions, and Business There is plenty of research on the role that emotions play in the decision-making process. Some folks believe that people make decisions based on rational analysis. And yet, research shows that emotions play a much bigger role because our emotions determine our preferences and we make choices based on what we prefer.…