“If you are in a leadership position, any you avoid conflict, speaking the truth (facts), or giving feedback, you might want to consider a different position!” ~Joe Contrera For more than two decades I have had the privilege of helping leaders develop their leadership and coaching skills. And yet…I am still amazed at the…
“The blurring of fact and fiction has great commercial potential, which is bound to be corrupting in historical terms.” ~Antony Beevor A great mentor of mine, Dr. Nido Qubein, once shared the difference between problem solving and solution finding. He said, “Problem solving is looking at what it is while Solution Finding is looking at…
“A moment’s insight is sometimes worth a life’s experience.” ~ Oliver Wendell Holmes, Sr (This is Chapter 19 in its entirety from my most recent book, Extraordinary Results For Life, it will guide you on how to get extraordinary insight in yourself! GO TO THE MIRROR, BOY! I might be dating myself here, and yet…
“If we could change ourselves, the tendencies in the world would also change. As a man changes his own nature, so does the attitude of the world change towards him.” – Mahatma Gandhi (Last week we took a small detour away from our 3-Part Series on L-O-V-E. This week we’re going to wrap up…
“The key is when a customer walks away, thinking,” Wow, I love doing business with them, and I want to tell others about the experience.” ~ Shep Hyken (And sometimes the opposite happens) In an age where there are literally 100’s if not 1000’s of places to get your news, you would think the…
“All you need is love, All you need is love, love…Love is all you need” ~ The Beatles Well before you go and get all mushy and start conjuring up images of Juliet wondering where the heck Romeo is, or trying to remember when Harry actually did meet Sally, stop, take a deep breath…
“When work is a pleasure, life is joy! When work is a duty, life is slavery.” ~ Maxim Gorky No matter which survey you look at, overall employee disengagement at work still remains frighteningly low. Which means that the percentage of employees who have loudly quit, quietly quit, disillusioned, and disengaged continues to negatively…
“Excellence is a better teacher than mediocrity.” ~Warren Bennis At different times and with different clients when I ask them if they believe they are achieving excellence, too often I hear… No, I wouldn’t say excellence, BUT we’re better than we were 2 years ago! Each time I hear this my first thought is this,…
“To forgive is to set a prisoner free and discover that the prisoner was you.” ~ Lewis B. Smedes The topic of forgiveness is a prickly one because some folks believe that there are situations in life that not only unforgettable but equally unforgivable. Regardless of whether you agree or not, I think it…
“You have to be authentic with yourself before you can be authentic with others.” ~Joe Contrera * Years ago when I was married, my wife and I were going through a rough patch, and so we separated for a while. After a short time, we reconciled, and in celebration of our decision, we threw…