“Training is something you do to animals, education is something you do for people.” ~ Joe Contrera Transactions & Exchanges When you go through the drive thru at McDonald’s, there’s a good chance you’re not going for a culinary experience. Going through the drive-thru there is a process that happens about 35 million times…
“What others say and do is a projection of their own reality” ~ Miguel Angel Ruiz Projection is a defense mechanism where we take a part of us that we don’t like (i.e. our arrogant-self, selfish-self, or our untrusting-self, etc.) and project it onto someone else. For example, if we look at someone and…
“It’s not denial. I’m just selective about the reality I accept.” ~ Bill Watterson Are you turning a blind eye to an issue in your business? What a leader chooses to see or more importantly, what not to see, can have a devastating impact on their business. Being aware of an issue and not taking…
“Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in.” ~ Isaac Asimov We all see the world through our lenses of perception. Every one of us experiences the world differently because our lenses are shaped by a number of variables: the beliefs…
The cost of continuing to engage a disengaged leader is staggering! Over the course of the last 20 years so much emphasis has been placed on the impact that disengaged employees have on the bottom line. And while technically, a leader is an employee, the cost of disengaged leader can be ten times the cost…
Why Leadership Development Fails or When Ads Subtract Yesterday, I sat down at my computer to catch up on the latest news, I opened up my web browser and clicked on an article. In less than a nanosecond my screen was filled so many ads that I could not decipher article from the ads. So…