“Training is something you do to animals, education is something you do for people.” ~ Joe Contrera Transactions & Exchanges When you go through the drive thru at McDonald’s, there’s a good chance you’re not going for a culinary experience. Going through the drive-thru there is a process that happens about 35 million times…
“What others say and do is a projection of their own reality” ~ Miguel Angel Ruiz Projection is a defense mechanism where we take a part of us that we don’t like (i.e. our arrogant-self, selfish-self, or our untrusting-self, etc.) and project it onto someone else. For example, if we look at someone and…
“Your ability to comprehend what is not being spoken, is even more important than your ability to comprehend what is being spoken!” ~ Joe Contrera Emotional Intelligence, also known as EQ is now a highly sought after skill amongst Leaders. It was initially introduced in the 1930’s by psychologist Edward Thorndike as “social intelligence, and…
Great leaders delegate, and yet many find it extremely difficult to let go! What they fail to realize is the hidden message it communicates to their people. A message that leads to unmotivated, disengaged, employees. Take 5 minutes and learn the importance of delegating, letting go, or dying!
Losing Sight of the Big Rocks Years ago, I had the opportunity to work with a Fortune 100 company going through a merger. At the time, there was immense pressure to make sure five key areas of the integration went flawlessly. Most importantly, the reservation’s systems, which were foundational for driving revenue. Similar companies who…
Handling Uncertainty … To Rail Or Not To Rail? In times of uncertainty, you can choose to rail against everything and everyone you do not agree or align with. Your other option is that you can choose to be a rail that guides and supports others who are struggling to make sense of what is…
Knowledge & Wisdom: Why You Need Both Understanding the difference between knowledge and wisdom can be confusing. Knowledge can be acquired by simply reading a book. Wisdom is acquired through experience, yours or someone else’s. You must have a balance of both, if you want to navigate through these crazy times! Watch leadership speaker, Joe Contrera,…
Self-Awareness & the Impact on Others Self-Awareness is the key to unlocking your Emotional Intelligence (EQ). It also happens to be the first skill you must master if you want to be an extraordinary leader. And yet, so many of us focus externally on situations, events, and people that are beyond our control. This external…
The Biggest Obstacle Preventing You From Changing Our ability to change can be hindered by a number of things. I think the biggest factor preventing us from embracing change is the same factor that I have seen decimate leaders, teams, families, and yes countries! To uncover this hidden and sometimes not so hidden factor please…
Adapting Your Leadership Style to the New Bottom Line! Everyone is talking about COVID-19, the Corona Virus and how we need to adapt as leaders to this new normal. So what does that mean? Adapt how? Change what? To me the principals of great leadership …. never change If you were a terrible leader before…